Privacy Policy

This Privacy Policy explains how Ecomadarsh ("we", "us") collects, uses and protects your information when you visit ecomadarsh.com, interact with our chat channels, watch our training, or communicate with our team.

1. Information We Collect

Information you provide directly: your name, email address, phone/WhatsApp number, city and country, investment budget range, business background, and any information you share through our website forms, booking forms, chatbot conversations, WhatsApp, Instagram, SMS, email, or on calls with our team.

Information collected automatically: device and browser type, IP address, approximate location, pages visited, time spent, referral source, and interactions with our website and training pages, collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

- Respond to your enquiries and provide the information or consultation you request;

- Assess whether our services are a suitable fit for your goals and capital;

- Send you communications about our training, services and updates via email, WhatsApp, SMS or phone — you may opt out at any time;

- Operate, personalise and improve our website, funnel and advertising;

- Meet legal, tax and compliance obligations.

We do not sell your personal information to third parties.

3. Chatbot & Communication Channels

Our website chat, Instagram, WhatsApp, SMS and email enquiries are handled through an automated assistant and our team. Conversations on these channels are recorded and stored so we can respond accurately, maintain context and improve service quality.

4. Cookies, Pixels & Tracking

We use cookies and tracking technologies, including analytics tools and advertising pixels (such as Meta Pixel), to understand how visitors use our site, measure the performance of our advertising, and show relevant ads. You can manage cookie preferences through the consent banner on our website or your browser settings. Rejecting non-essential cookies does not prevent you from using the site.

5. Third-Party Services

We use trusted third-party platforms to operate our business, including our website, funnel and CRM platform (HighLevel/LeadConnector), communication tools (WhatsApp, Instagram, email and SMS providers), payment and invoicing systems, analytics providers, and advertising platforms (such as Meta and Google). These providers process data on our behalf under their own security and privacy obligations. Links to external websites are governed by those sites' own policies.

6. Data Retention

We retain personal information for as long as needed to serve you, operate our business, and meet legal and tax requirements. Enquiry and marketing data is retained while relevant to an active or prospective relationship; you may request deletion at any time (see Section 7).

7. Your Rights

Subject to applicable law, including India's Digital Personal Data Protection Act, you may request: access to the personal information we hold about you; correction of inaccurate information; deletion of your information; or withdrawal of consent to marketing communications. To exercise any of these rights, contact us at the email below. We will respond within a reasonable timeframe.

8. Data Security

We use reasonable technical and organisational safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect information from anyone under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

Ecomadarsh

16-Lakshmi Chambers, Lati Plot Main Road, Morbi, Gujarat 363641, India

GSTIN: 24BJIPJ7095J1ZS

Email: [email protected]

Phone/WhatsApp: +91 76006 62461